FAQs and dictionary

You may pay your bill in full with a check or credit card in one of three ways:

1. Pay online 24/7
2. Pay by phone 24/7 at 937-641-3555
3. Mail your payment with the form you received in the mail to:

Dayton Children’s Hospital
PO Box 933410
Cleveland, OH 44193-0039

If you are unable to pay your bill in full or you would like to add an open account to a current payment plan, or if you have additional insurance coverage, please call patient accounts at 513-872-7025 or 877-238-8039.

Dayton Children’s is proud to partner with many other health care organizations that provide care to our patients. These affiliates bill independently of Dayton Children's. View the list of these providers and options for payments

Yes! Dayton Children's is a not-for-profit hospital, which cares for all children regardless of financial circumstances. We are committed to working with families to help you pay your medical bills. We are able to provide financial assistance to individuals and families with income at or below 400 percent of the federal poverty guidelines.

Learn more

For MyKidsChart users who are the guarantor (responsible for paying the bill) of an account, your bills will automatically be switched to paperless starting on December 11, 2023. You will no longer receive a paper statement in the mill. If you would prefer to still receive paper statements, you can log into your MyKidsChart account after December 11, 2023 and choose to receive paper statements.

Yes you can opt out of paperless statements. Just log into your MyKidsChart account and complete the following steps:  

• Navigate to the billing summary 
• For each guarantor account listed, select “view account details”  
• Select paperless billing on the right hand side, and then update  
• Select the option to receive paper statements

If you don’t have a MyKidsChart account, you will continue to receive paper statements. If you would like to sign up for an account, click here. If you sign up before December 11, 2023 you will automatically be enrolled in paperless billing.  

If we have sent two statements digitally and no payment has been received and the guarantor has not registered for a MyKidsChart account, the statement will be sent by mail to the guarantor address on file. 

It may be because you don’t have your notifications turned on. You can check your notification settings by logging into MyKidsChart and navigating to your communication preferences. Or you can call the MyKidsChart help desk at 1-877-355-3155.